Refund policy

At Nivrai, every garment is handcrafted and made exclusively for you once an order is placed.

Because each piece is custom-made, we are unable to offer returns, exchanges, or refunds once an order has been confirmed.

By placing an order with us, you acknowledge and accept these terms.

However, your satisfaction is important to us. If your garment requires minor alterations or adjustments, our team will be happy to assist and guide you through the process wherever possible.

For any concerns regarding your order, please reach out to us and we will do our best to help.